Privacy Policy

Your privacy matters. This policy explains what we collect, why, and how we protect it.

What we collect

• Contact details — name, phone number, address — to schedule and fulfil your repair.
• Device details — model and reported issue — to quote and repair accurately.
• Payment details — handled securely by our payment partner (Razorpay). We do not store your card details.
• Usage data — first-party, privacy-friendly analytics (no third-party cookies, no personal tracking).

How we use it

We use your information only to provide and improve our Services: to dispatch a technician, share quotes and updates, process payments, and support you. We may send service updates by WhatsApp, SMS or push notification.

What we never do

We never sell your personal data. We never access the contents of your device. Most repairs are done in front of you; where a device goes to our hub, your data stays untouched.

Sharing

We share the minimum necessary with: our technicians (to do the repair), our payment partner (to process payment), and our logistics partner (for pickup-and-drop orders). Each is bound to handle your data responsibly.

Your rights

You can request access to, correction of, or deletion of your personal data by contacting support@rebyte.in.

Security

We use industry-standard safeguards to protect your data. No method is 100% secure, but we work hard to keep your information safe.

Contact

For privacy questions, email support@rebyte.in.